Customer Service

Triangle Brick: Offering the Ultimate in Customer Service

Man standing in front of pallets of brick

At Triangle Brick, we take our commitment to customer service seriously. Our customer service team has combined experience of more than 50 years in the brick manufacturing, design and distribution industry, which means that we understand the best ways to care for our residential and commercial customers.

Need help? Our team of customer service representatives is available and happy to assist with:

  • Placing orders
  • Scheduling your Guaranteed Next Day Delivery service.  
  • Tracking delivery status
  • Identifying inventory availability
  • General questions about Triangle Brick Company or any of our services

Contact Our Friendly & Experienced Customer Support Team

If you are interested in getting in touch with Triangle Brick, feel free to:

  • Send an email to
  • Send us a fax at 919-544-3904 or toll-free at 800-849-0612
  • Fax Credit References to 919-226-5639
  • Give us a call at 919-544-1796 or toll-free at 800-672-8547
  • Visit us in person at our corporate office in Durham, NC

Our team is available Monday through Friday between 8 a.m. and 5 p.m.

Are you a current customer of Triangle Brick? Need assistance after regular business hours? If you have questions about your order status or purchase history, or our brick inventory availability or current brick prices, feel free to log in to TBC Central to access this information. Customers with FOB (freight-on-board) plant pick-up accounts, you may place regular production in-stock brick order online through TBC Central — anytime, day or night.

Triangle Brick Company, based in Durham, NC, is proud to provide residential and commercial customers in over 30 states throughout the US with innovative products and exceptional service.

Ready to buy the perfect brick?

We're ready to help